Your satisfaction is extremely important us. If you are happy, then we are happy! Our guarantee to you is that we will issue a full refund –
• If the quality is not to the highest standard.
• If the product is faulty or damaged.
• You have been sent the wrong product.
• Your order is incomplete.
• It is not what you were expecting.
• You have changed your mind, (does not apply to custom / personalised products).
• The products took to long to arrive.
The only thing we ask is that you do not open the bag or break the hygiene seal before deciding whether you'd like to keep the item. All our products have clear packing to allow inspection without the bag being opened. If returning goods please do so in accordance with our returns policy within 14 days.